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How to contact amazon by email or chat.Customer Review
How to contact Amazon customer service on any device - Android Authority
If you need help with an order, select that option. Locate whatever you need help with. On the page after that, press I need more help. Read more: Amazon Alexa: Everything you need to know about the digital assistant. How to contact Amazon customer service Let's do 'Get Help. By Curtis Joe. How to contact Amazon customer service desktop Customer Service page Go to the Amazon webpage in your browser.
The chat is especially helpful for recurring problems, like streaming issues, which can require you to reconnect to the Internet or re-configure your web browser settings. Sometimes, the representative can do it for you remotely. Select your help topic from one of the options in the chat window. Just say something like, "Can you connect me with an associate?
Method 2. Explain your issue and how you would like it fixed as clearly as possible. Give the representative all of the details, including when the problem arose and exactly how it happened.
Then, explain to them what you think would be a reasonable solution for the problem. When I received my package today, I opened it immediately to see that I got a gray bathrobe instead.
Can you help me correct this? Let Amazon know exactly why you're contacting them and what you think the best solution is to the problem at hand. Keep all records, confirmation numbers, and shipping notes on hand.
The more information you have, the easier it will be to resolve your dispute in an effective manner. Before starting a chat, calling, or emailing, round up all of your information on the sale and review it to make sure you have all of your facts straight.
This can save you a lot of time when you need to contact them again. Ask politely to speak to a manager if your representative can't help you. If you're getting nowhere with the current representative, kindly ask if you can talk to their manager. Would you be able to transfer me to your manager? Be kind and civil in all of your interactions. You can try to contact Amazon's customer service department by emailing cs-reply amazon. Not Helpful Helpful Not Helpful 78 Helpful Not Helpful 68 Helpful Contact US!
Private And Secure, personalized gifts for wo by Rihana Publishing. TextMe Dec 7, This Unique Large-Format Other formats: Hardcover , Paperback. Online Shopping Tracker: Online purchase tracking book and Password book for your shopping sites by zakaria zakaria. Related searches. Previous 1 2 3 Next. Need help? Visit the help section or contact us. Go back to filtering menu. Skip to main search results. Eligible for Free Shipping. Kindle Unlimited. Customer Reviews. If calling seems like a hassle, however — even with the potential ease of voice-commanding a call on an Amazon Echo — there are other ways to contact the company.
Amazon's "Contact Us" page will walk you through the process of contacting for specific issues, while recommending that you call the company.
Often an online chat with an Amazon customer service rep is an easier way to get in contact with Amazon and to resolve an issue. Here's how to do it. If you prefer to contact Amazon by email, there are two addresses to which you can send mail.
But I've found that the response time is often 48 hours or even a bit more. That said, an email creates a record of your correspondence and thus might be the best method for some issues. For issues with your account, such as a billing dispute, you should email cis amazon. Other format: Kindle. Other formats: Kindle , Audible Audiobook , Hardcover.
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